CHAPTER XIII – INFORMATION

DATE & TIME

CHAPTER XIII takes place on the 15th April 2017. The site is open to attendees from 12:00 – 23:59pm.
There is no re-entry once access has been gained. Last entrance to the event is at 16:00.

AGE ID

In accordance with licensing law, Chapter XIII restricts the age of those attending to 18 and over. To enter the venue, you must be 18 and over. Attendees must provide photographic ID. Acceptable forms of I.D. listed below:

– Valid Passport –
– Foreign national ID Cards –
– Driving License or Home Office approved PASS hologram –

I.D. will be checked upon entry. Chapter XIII reserves the right to refuse entry to those without acceptable forms of identification.

SEARCH POLICY

For the safety of our customers and staff, security will be conducting stringent searches at the gate. Anyone found to be carrying illicit items will have them confiscated and may be removed from the festival and handed over to the police where necessary. Please do not attempt to bring any of the following items inside the festival:

– Glass – 
– Illegal Substances (Psychoactive substances, nitros oxides and legal highs) –
– Aerosols, spray cans (inc deodorants, perfumes, aftershaves, hairspray, etc) –
– Alcohol –
– Anything that could be reasonably considered for use as a weapon –
– Megaphones –
– Air horns, compressed air –
– Fireworks, flares –
– Gas canisters or cylinders –
– Portable lazer équipement or pens –
– Unofficial tabards, hi-vis jackets, wristbands –

FOOD & DRINK

Outside food and drink (including alcohol) is not allowed inside the festival, with the exception of attendees with specific dietary requirements backed up by a doctor’s note. This is a condition of our license and it is something we must enforce in order to secure permission for the event to go ahead. There are, however, plenty of reasonably priced bars and traders providing refreshments all day long as well as ample water points.

VALUBLES & SAFETY

Chapter XIII is a safe festival, but we recommend taking some easy steps to maximise your enjoyment of the day. Exercise common sense when it comes to bringing along valuables – if you don’t need it, don’t bring it!

Keep money, mobile phones and cameras on your person at all times. If you suspect you have had something stolen, please check with the Welfare and Information point  to see if it has been handed in before reporting it to the police.

Make yourself aware of the location of the emergency exits, and follow any instructions given to you by security or stewards. In the unlikely event that you witness dangerous or antisocial behaviour move away and alert security if they are not already in the immediate vicinity.

ARENA ADMISSION

All tented structures have a set capacity that cannot be exceeded by law. If there’s a particular act you are desperate to see then make sure you get down with time to spare. If an arena is full then we suggest finding an alternative stage to enjoy.

RUBBISH & WASTE

Please use the bins provided to dispose of all your rubbish.

TOILETS

Toilets will be located around the site, please check on the site map and familiarise yourself with their locations. 

EMERGENCY SERVICES

There is a 12-hour medical centre and other first aid points with fully qualified staff. Please make yourself aware with these locations throughout the day. There are also trained welfare staff who are the to help with personal problems also available for 12-hours.

FULL EMERGENCY SERVICES INCLUDE:

• Police • Ambulance • Fire Services

If you need any assistance DO NOT call 999 as we have everything needed on site. This could unnecessarily tie up services from a nearby town. There are an ample number of Stewards and Security on site who can be alerted to call upon for any emergency services or assistance necessary.

If you suspect somebody is unwell take him or her to the Medical Centre . If in severe cases they are not moving, please do not attempt to move them and alert a Steward immediately who will call for the exact help needed. If you take any medication regularly remember to bring it with you and make your friends aware of any illness of allergies you may have. Look after yourself and those around you.

LOST PROPERTY

Lost property will be available to collect after the Festival, to enquire about your item please email:

lostproperty@therainbowvenues.co.uk